Quality Systems – TL 9000

TL 9000 PICS Telecom International is proud to be a TL 9000 registered company. Over the years we have achieved a significant reduction in the frequency of errors and a significant increase in the quality of our product through our TL 9000 program. Members of our organization are committed from the top down to this effort and their participation is instrumental in the resulting customer satisfaction. The TL 9000 process has become a way of life for us and has facilitated continuous improvement throughout the company. Our Quality Policy reads as follows:

  • The management and staff of PICS Telecom International are dedicated to achieving customer satisfaction through the delivery of high quality products and value added services in a timely manner. All employees are committed to performing their duties with attention to detail in order to minimize costs and to meet customer expectations.

  • By modeling our quality system after the TL 9000 standard, we focus on maintaining an ongoing quality improvement philosophy in the way we do business.

  • Everyone at PICS Telecom International understands and supports our Quality Policy as it relates to our customers’ expectations and needs.


It is imperative that PICS Telecom International's inventory is handled according to the policies set forth in our TL 9000 Quality Policy Manual. Due to our commitment to TL 9000 standards we take excellent care of our “resale” partner’s equipment and provide the customers who purchase it with a quality product they can always trust in their networks.

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