Our Values
Empowering people.

It starts within. We trust and value our PICS Telecom family members. We believe everyone has equal opportunities to grow and develop their skillsets, experience, and careers. We are a global collaboration that advocate diversity and equality. Our service and satisfaction standards are not possible without our people.

Our Values
Trust and transparency.

PICS Telecom is an award-winning organisation with credible experience of supporting tier one carriers for over 28 years, yet we stay true to our roots.
We are a family run business who mix the core values of transparency and honesty with the size and scale to support all our partners with all their network needs.

Our Values
Green practice.

For the 28 years PICS has been in business, we have strived to provide our partners with green options to efficiently run their networks, whilst reducing their environmental footprint and simultaneously promoting and developing our industries circular economy.

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About PICS Telecom.

We are experts at helping companies make the most of their redundant telecommunication network equipment. In our digital landscape, network technology changes fast. Before you know it, you’re left with a building or even a whole site full of unused equipment or stranded assets left in the field. Costing you, money, resources, maintenance fees, and operational inefficiencies. The traditional ways of dealing with this equipment can be costly and environmentally damaging. 

In response, PICS Telecom offers a cost-effective, green solution with full operational transparency. An extensive telecom product inventory along with an end to end network asset management solution that we call Network Lifecycle Optimisation. Our telecommunication product and service offering sets out to provide support for your network uncertainties.     

Our Story.

About PICS Telecom: Originally named PICS Plus, was founded May 1st, 1992 by Tim Williams. In 1994, PICS Plus pioneered the “Investment Recovery Model” and signed their first carrier agreement with the concept of taking in used equipment on consignment. Under this model, PICS was not a reseller or buyer, PICS was an extension of the carrier, a partnership where PICS provided inventory management.

It was a “something in it for everyone” business model. Firms that had excess equipment, whether new or used, could see financial return instead of seeing it gather dust. Firms that needed the equipment were able to acquire it at a healthy discount. PICS was able to make the transfer possible.

The process was simple: PICS Telecom went to the site, cataloged the inventory, packed it, and then shipped it to the PICS warehouse where it is shelved, tested, packaged, and eventually shipped out to another customer. The model advanced over the years and in 1998 PICS Plus officially became PICS Telecom. In 2004, with business continuing to grow, PICS Telecom opened their EMEA Headquarters in Bristol, United Kingdom.

The PICS Telecom business model continued to develop but always put their partners’ needs first. In 2008, they began providing recycling services in their Global Headquarters based in Rochester, New York. This allowed for equipment that was unable to be reused or resold, to be sustainably recycled in compliance with strict environmental and safety standards.

In order to provide transparency to their partners, in 2008 PICS Telecom introduced PICS Asset Management Services (PAMS). This exclusive web-based services portal provides visibility for clients to virtually view and manage their inventory in real-time. In 2009, PICS Global HQ began providing technical deinstallation services, to acquire the equipment professionally and safely from the carrier sites.  PICS expanded into Asia-Pacific and opened an office in Hong-Kong in 2010.

In 2011, PICS Telecom launched their Field Return Program for Tier One carriers. This service allowed for clients to recall and redeploy equipment within their network, saving time, money, and resources. Recycling and Decommissioning/Deinstallation services expanded to be offered from the EMEA office, affording global coverage for international carriers. PICS Telecom celebrated their 25-year anniversary in 2017.

Today, PICS Telecom continues to operate out of their three telecoms headquarters in America, United Kingdom, and Hong-Kong, providing products and services to the telecommunications industry. Their original Investment Recovery Model grew to provide a full solution for managing the lifecycle of network and data equipment.

This exclusive model, coined Network Lifecycle Optimisation (NLO), offers sustainable solutions, and provides efficient, integrated, and streamlined services worldwide. PICS Telecom continues to partner with largest Tier One and Tier Two carriers in the world, as well as major companies in the enterprise, healthcare, and education segments to deliver technical solutions and quality telecoms equipment.

Actions speak louder than words, view our success stories here.

Why PICS?
Because we care.

We care for our team, our customers, and our environment.