Positions
Available Opportunities
- Location: EMEA HQ - Nailsea, Bristol, UK
- Category: Sales
- Type: Full Time
PICS Telecom International is searching for a Senior Account Manager/ Key Account Manager. This position is for a sales professional who ideally has experience in dealing with high level executives in the telecommunications industry and potentially
with network hardware. The successful candidate will mainly be responsible for managing and growing our existing customer base as well as developing new business within the Germany/ Austria/ Switzerland telecommunications market and developing this sales territory to a significant size.
Job Responsibilities:
- 1 to 4 months (training period)
- Undertake training to develop product, domain and industry knowledge.
- Shadow existing Key Account Managers for on the job training.
- 4 months+ (establish and build customer base)
- Expand contacts and prospect in ISPs, alternative carriers and large carriers
- Increase sales volumes and sales order values to ISPs, alternative carriers and large carriers
- Develop and close sales
- Establish customer visits
- Increase Gross Profit
- Competitive base salary + commission – OTE £70-£1OOK per year
Skills
- Ideally educated to degree level
- Fluency in German language
- Demonstrates the ability to prospect and build strong relationships over the telephone and possess the robustness necessary to handle the challenges faced in opening new customers.
- Exceptional verbal and written communication skills.
- Reliable, organized and detail-orientated.
- Decision-making, problem resolution and creative thinking skills.
- Ability to multi-task and work shifting priorities.
- Must maintain positive working relationships with co-workers and customers.
Experience
- Coupled with a strong sales ability the candidate will need to have the tenacity and determination to be able to source solutions for customers.
- The ideal candidate will also have the numeric skills to set pricing and to negotiate profitable sales.
- Solutions sales experience.
Advantages
- Technical mindset, knowledge of telecommunications network equipment (such as Cisco, Juniper, Alcatel, Ericsson etc.) is a benefit.
- Sales experience within the telecommunications industry.
- Location: Global HQ - Rochester, New York
- Category: Recycling
- Type: Internship
The Environmental, Health & Safety Intern will gain hands-on experience in support of our Quality & Operational Excellence Manager and internal teams in EH&S initiatives.
Job Responsibilities:
- Exposure to application of Quality Management Systems
- How ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and R2 (Responsible Recycling) standards are applied in a real world business environment
- With guidance from Quality & Operational Excellence Manager, lead the agreed upon projects that will enable the facility to meet its goals and objectives for the duration of the internship.
- Assist in evaluation of risk and develop recommendations and/or plans to minimize risk.
- Participate in incident investigation and corrective/preventative actions as needed.
- Implement effective environmental monitoring techniques to establish benchmark metrics to drive sustainability targets
Requirements
- Currently enrolled in an Environmental Science program or related program
- Must be pursuing a Bachelor’s Degree in Occupational Health, Safety Management, Environmental Science or related field.
- Proven ability to work cross-functionally with teams.
- Strong verbal and written communication skills.
- High attention to detail.
- Location: Global HQ - Rochester, New York
- Category: IT
- Type: Full Time
The Web Application Developer will create enhancements and maintain features for an ERP web application and external customer portal user interface. The ERP web application and customer portal are used to support company business processes. The application supports users in our United States, EMEA, and Asia-Pacific offices as well as our external customers. The database backend is implemented with MS SQL. The web application is planned to be ported from on-premise to Azure and the user interface will be updated to a modern design using Angular. We are looking for a candidate that will be a key player in crafting a user interface that will lead the company into new business growth.
Job Responsibilities:
- Create and maintain features for an ERP web application and external customer portal user interface.
- Provide technical and user support for applications.
Requirements
- Experienced in:
- Developing web applications in an ASP.NET environment
- Designing responsive user interfaces
- HTML, CSS, and JavaScript
- Angular
- Azure
- Familiar with C#, Visual Basic.Net, MS SQL
- Excellent communication skills
- A strong belief in Object Orientated Design, Separation of Concerns, and Unit Testing is expected as well as proficiency in automated testing and UML sequence diagrams.
- Ability to work with multiple user groups to write and define requirements and prescribe and implement strategy to execute.
- Focused, self-motivated and able to deliver results within set project time lines.
- Microsoft Azure deployment experience preferred.
- BS Computer Science, Information Technology or equivalent is required
- Skills: C#, .NET framework, HTML, CSS, JavaScript, SQL Server 2012, Web Forms, WPF, ASP.NET MVC, Angular 2, Strong skills in SQL, SQL Server Reporting Services
- 3-5 years’ relevant experience
What We Offer
- Health, Dental and Vision Insurance
- Life Insurance with Employee Assistance Program
- Long Term Disability Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Location: Global HQ - Rochester, New York
- Category: Administration
- Type: Full Time
We’re currently seeking a Sales Support Administrator for our expanding business. The Sales Support Administrator is responsible for Working collaboratively with sales, procurement, operations, and accounting to ensure unsurpassed customer service.
Job Responsibilities:
- Process purchase and sales orders in CRM database accurately and timely
- Point of contact for other departments for purchase and sales orders
- Follow up with vendors for tracking on shipments
- Process vendor return paperwork for items failed by the test department
- Maintain updated information in the shipping & receiving queue
- Notify sales representative of order delays/problems
- Escalate order issues to sales support manager when necessary
- Assist other members of the sales support team as needed
- Source product and contact vendors for pricing and availability of product
- Answer main phone line as needed
- Other duties as assigned to assist team in reaching sales goals and ensuring total customer satisfaction
Requirements
- Bachelors degree or equivalent work experience
- 2+ years in customer service, sales support or administration experience
- General computer skills and knowledge of Microsoft Office
- Excellent verbal and written communication skills
- Ability to prioritize and multitask while being flexible working with changing list of priorities
- Must maintain positive working relationships with co-workers and customers
Details
- Full Time Regular Duration
- First Shift (Day)
- 40 Hours Per Week, Monday – Friday
What We Offer
- Health, Dental and Vision Insurance
- Life Insurance with Employee Assistance Program
- Long Term Disability Insurance
- 401K Retirement Plan
- Paid Time Off
- Location: Global HQ - Rochester, New York
- Category: Marketing
- Type: Internship
We’re currently seeking a Global Marketing Intern for Summer 2019. The Global Marketing Intern will be responsible for assisting the organization in the implementation of its marketing initiatives.
Job Responsibilities:
- Prepare design files for both electronic and print use following PICS Brand Guidelines.
- Draft copy for corporate website, social media, presentations and collateral.
- Contribute to maintenance of library of marketing templates and graphics available to stakeholders.
- Assist in design and production of case studies, process flow collateral, product and service line cards and other marketing material.
- Identify and publish content to social media including Facebook, LinkedIn, Twitter.
- Produce email campaigns to promote products and services.
- Monitor website analytics and track results of marketing initiatives to report success stories and identify areas of improvement to Management Team.
- Conduct market research to keep current with trends and industry.
- Work with outside vendors to identify partners, provide quotes and coordinate delivery of promotional items and other marketing related services or products.
- Assist other departments as requested by Manager.
- Work with Manager to prioritize and deliver marketing collateral to internal team and customer base. Use PICS’ Customer Relationship System (CRM) to generate data reports including inventory reports to be used for content in our marketing campaigns.
Requirements
- Currently enrolled in a program studying Marketing, Media, PR, Graphic Design or related field
- Strong Microsoft Office skills
- Competent in Adobe Illustrator, InDesign and Photoshop.
- Experience with social media including Twitter, Facebook, Instagram, Blogs, LinkedIn
- Ability to work independently as well as part of a team
- Detail oriented
- Excellent written and verbal communication skills.
- Experience with WordPress as a CRM a plus.
- Location: Global HQ - Rochester, New York
- Category: Operations
- Type: Full Time
We’re currently seeking a Test Technician for our Test Department. We offer training, excellent benefits, and a great work environment. Join our Test Team today!
Job Responsibilities:
- Process sales orders while demonstrating that equipment performs its proposed functions in a satisfactory manner.
- Use best practices while performing steps in the test standard operating procedures to create efficient operations.
- Correctly input information into CRM, and verify information before releasing product to shipping.
- Demonstrate knowledge of OEM equipment using available resources to achieve best possible outcome.
- Refer appropriate questions related to orders, equipment, tech support, pre/post sales support to Engineer.
- Ensure department is running smoothly by assisting Team Leader with tasks, testing equipment and maintaining appropriate inventory levels.
- Take ownership of duties and responsibilities, to comply with all PICS policies.
- Properly handle equipment and keep accurate inventory logs.
Details
- Bachelor’s or Masters Degree
- Industry Related Certifications a Plus (CCNA, JNCIA)
- General Knowledge of Legacy Telecom and Network Equipment
- Full Time Regular Duration
- First Shift (Day)
- 40 Hours Per Week
What We Offer
- Health, Dental and Vision Insurance
- Life Insurance with Employee Assistance Program
- Long Term Disability Insurance
- 401(k) Retirement Plan
- Paid Time Off
How To Apply
PICS Telecom is looking for bright and passionate individuals to expand our capabilities and become part of our team. If you have the skills and desire to be successful in a fast-paced, competitive environment, we invite you to send us your resume. Explore job and career opportunities with PICS Telecom, a leading global distributor and solutions provider of telecom and data equipment, backed by over 25 years of industry experience.
PICS Telecom International Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Accessibility
PICS Telecom International Corp is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require an accommodation while seeking employment, please e-mail us at hr@picstelecom.com or call us at (585) 295-2000 so we can assist you.
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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
PICS Telecom International Ltd. strives to be an equal opportunities employer. This means that it seeks to provide all employees with the opportunity for employment, career and personal development on the basis of ability, qualifications and suitability for the work as well as their potential to be developed into the job.
"We are adaptable to our clients’ needs – and that’s what makes PICS an exciting place to work! We are continuously designing new solutions and working as a team to ensure we deliver."
- Client Services"I am very grateful for the opportunities I have been given since joining PICS Telecom 3 years ago. I have developed both professionally and personally during my time here and continuously grow because of the challenges and opportunities that come my way. One of the aspects I enjoy most about my work is working with people from all around the globe, from our sales team across Europe, customers in the Middle East and our head office in Rochester, New York."
- Accounting"PICS Telecom values thinking outside of the box, allowing me to grow professionally and personally. I value the confidence PICS has in me to make decisions and build my business."
- Sales