Managed Repair
Bringing technology full circle
In a fast-moving telecom landscape, performance, reliability, and sustainability are inseparable.
PICS Telecom’s Managed Repair Service helps network operators and service providers extend the life of their infrastructure, maintain operational reliability, and reduce total cost of ownership — all while supporting circular economy goals.
Our service goes beyond simple repair. We provide end-to-end management of telecom equipment maintenance, ensuring every repair is carried out efficiently, transparently, and to certified quality standards.
Comprehensive Repair and Maintenance Solutions
We support a wide range of network technologies, including optical transport, IP routing, wireless, access, and CPE equipment, across major OEMs such as Cisco, Nokia, Juniper, Ciena, Ericsson, Infinera, and others.
Specialised Repair Solutions
Tailored repair strategies for diverse telecom assets, ensuring each component is restored to optimal performance and fully tested to OEM or higher standards.
Advanced Diagnostics and Testing
Our repair partners utilise state-of-the-art diagnostic tools to pinpoint faults accurately and verify component integrity, ensuring a lasting repair outcome.
Qualified Technical Expertise
Repairs are managed by experienced technicians and engineers trained in complex telecom hardware — from optical amplifiers and routers to CPE and access devices.
Preventive Maintenance Programmes
Proactive maintenance designed to identify issues before they affect service, extending equipment lifespan and improving reliability.
Rapid Turnaround and Logistics Management
Efficient global logistics ensure timely collection, repair, and return of equipment to keep networks operating without interruption.
Detailed Reporting and Performance Analysis
Each repair cycle includes comprehensive documentation — from root-cause analysis to full test reports — giving you visibility and control over asset performance.
Benefits of Our Managed Repair Service
- Extended Equipment Lifespan – Maximise the value of existing assets by keeping hardware in service longer.
- Reduced CapEx and OpEx – Repairing and redeploying equipment costs less than purchasing new replacements.
- Improved Network Reliability – Expert repairs and preventive maintenance keep systems running at peak performance.
- Faster Recovery Times – Streamlined logistics and efficient repair cycles minimise downtime.
- Informed Asset Management – Detailed reporting supports smarter decisions on asset reuse or replacement.
- Sustainable Operations – Every repaired unit avoids landfill, supporting your organisation’s environmental and ESG objectives.
Embracing Sustainability and Innovation
As part of our circular service model, Managed Repair helps close the loop between use, recovery, and reuse.
By repairing and redeploying telecom equipment, we reduce electronic waste and carbon impact — aligning operational efficiency with environmental responsibility.
Our processes comply with global standards including ISO 9001, 14001, 45001, and 27001, and support our R2v3, Valpak Zero Waste to Landfill, WEELABEX, and EcoVadis accreditations.
Your Strategic Partner in Sustainable Network Maintenance
PICS Telecom’s Managed Repair Service ensures your network infrastructure performs efficiently, sustainably, and cost-effectively — today and for the long term.
Whether maintaining legacy platforms or supporting next-generation IP and optical networks, we help you protect investment, maintain uptime, and advance sustainability goals.
PICS Telecom — Bringing technology full circle.
Partner with us to keep your network performing and your technology in service longer.