Privacy Policy

Privacy and Cookies Policy

At PICS Telecom International Ltd, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

Who are we?

PICS Telecom International Ltd is a registered company (05146102) our registered office address is 1500 Western Approach, Govier Way, Severnside, BS35 4GG. PICS Telecom International Ltd is a data controller (ICO Registration ZA348065).

What personal data or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

How do we collect data or information from you?

• Make an enquiry via our website or via the telephone
• Use our website
• Enquire about a job opportunity
• Work for or with the business

How is your information used?

We can only use your personal data when we have a lawful reason to do so.

We collect and process your personal data to operate our business effectively and provide you with up-to-date information about our products and services.

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting our business, our contractual requirements to deliver the agreed services to you, and to fulfil our legal obligations. 

The below table sets out the categories of personal data we may process, our purposes and lawful reasons for doing so, and the amount of time we will retain your personal data for.

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their own marketing purposes. 

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.                                         

We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example to manage your subscriptions). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes. 

Transfers outside of the European Economic Area

We use online tools which host data outside of the European Economic Area (EEA) and we also store data on secure servers outside the EEA.

We will only ever allow your personal data to be transferred outside of the UK or EEA if one of the following safeguards is in place to ensure your personal data is protected:

• The data is transferred to a country which has privacy laws at least as protective as those within the EEA.
• A contract is entered into with the recipient of the data which places obligations on the recipient to protect the data in a manner that satisfies EEA data protection laws.

Your rights

You have certain rights over the processing of your personal information by PICS Telecom International Ltd.  These are:

• The right to access the data we hold about you
• The right to object to direct marketing
• The right to object to processing carried out on the basis of legitimate interests
• The right to erasure (in some circumstances)
• The right to data portability
• The right to have your data rectified if it is inaccurate
• The right to have your data restricted or blocked from processing

If you would like to exercise any of the rights listed above, or you have any complaints relating to our processing of your personal data, please contact us by email dpo@picstelecom.com or by post at PICS Telecom International Ltd, 1500 Western Approach, Govier Way, Severnside, BS35 4GG. Please mark any correspondence for the attention of the Data Protection Officer.  

You also have the right to lodge a complaint about our processing of your personal data with the UK’s Information Commissioner’s Office.

Keeping your data secure

We will always strive to protect your personal data against unauthorised access, disclosure or loss and comply with industry best practices for information security.

Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Most web browsers allow some control of most cookies through the browser settings.  To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

We use the following cookies on our site:

Some cookies, such as those necessary for website functionality, do not require user consent. However, other cookies, including analytics cookies, require explicit user consent in line with applicable data protection laws, which can be managed through our cookie consent banner.

You can manage your cookie preferences at any time through our website’s cookie consent banner or adjust your browser settings accordingly.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address, which may be anonymised before storage if applicable) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage. Google Analytics cookies are stored for up to 26 months, after which they are automatically deleted.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. To enhance user privacy, we have implemented Google’s IP anonymisation feature (Google Analytics 4, or GA4) where applicable, ensuring that only a truncated version of your IP address is stored.

You may adjust your cookie preferences at any time through our website’s cookie consent banner. You also have the following options to disable Google Analytics tracking:

1. Google’s Opt-Out Tool: Install the official Google Analytics opt-out browser add-on.
2. Browser Settings: Disable cookies in your browser.

However, please note that if you do this you may not be able to use the full functionality of this website.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Changes to this privacy notice

We keep our privacy notice under regular review and any changes will be published on this webpage. This privacy notice was last updated in January 2026.